Dependable & Professional Non-Emergency Medical Transportation

Safe, reliable, and compassionate transportation for seniors & individuals with disabilities

About Us

At Komute, our mission is to provide safe, reliable, and compassionate non-emergency medical
transportation services. We are committed to helping individuals with disabilities, mobility
challenges, and seniors, to reach their destinations with ease and dignity.
With over 24 years of experience in the healthcare industry, our team is trained to handle various
mobility needs, ensuring every passenger receives the care and support they deserve. Our
drivers are background-checked/drug screened, trained in First Aid/CPR, DRIVE, and Defensive driver training to prioritize your safety and comfort.

Why choose us?

We offer reliable, professional, and courteous service, to eliminate barriers to transportation and facilitate access to the community. Transportation is an essential component of building healthy, safe and sustainable communities; it is the glue of daily life. Our well-equipped vehicles and commitment to personalized care make us a reliable partner in your transportation needs.

Our Services

Wheelchair Transport

Ambulatory Transport

We proudly serve Cuyahoga, Lake, Geagua, Lorain, Medina, Ashtabula and surrounding areas

We accept Cash, Zelle, PayPal, Venmo, and Credit Cards. We also accept insurance, Medicaid, Medicare, and invoices/authorizations.

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Pickup Time

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We are so confident in our abilities to serve your transportation needs, we would like to offer one of our following discounts:
  • $10 off your first round-trip ambulatory transport.
  • $20 off your first round-trip wheelchair transport.

Frequently Asked Questions

How do I schedule a ride with Komute Transportation?

You can schedule a ride by calling our office, booking online through our website, or contacting us via email. We recommend booking in advance for guaranteed availability.

How much does a ride cost?

Pricing depends on the distance, service type, and whether your ride is covered by Medicaid or private insurance. Contact us for a quote or assistance in checking your eligibility.

Does Komute Transportation accept Medicaid or insurance?

Yes, we work with Medicaid and select insurance providers. We can help verify if your ride is covered or provide affordable private-pay options.

Does Komute Transportation provide door-to-door service?

Yes, we offer door-to-door service, meaning our drivers assist passengers from their home or facility to their destination.

Can I schedule recurring rides for ongoing treatments?

Yes! We can arrange recurring transportation for dialysis, physical therapy, or other ongoing medical treatments.

Are Komute Transportation drivers trained?

Yes. Our drivers are professionally trained, background-checked, and certified in CPR and First Aid. They are also trained to assist passengers with special needs.

How far in advance should I book a ride?

We recommend booking at least 24 to 48 hours in advance to ensure availability.

Does Komute Transportation offer same-day rides?

Yes, we provide same-day transportation when available. However, advance booking is encouraged.

What areas does Komute Transportation serve?

We proudly serve Northeast Ohio, including Cleveland and surrounding areas.

How do I contact Komute Transportation?

You can reach us by phone, email, or through our website for more information, scheduling, and assistance.

What types of vehicles does Komute Transportation use?

Our fleet includes wheelchair-accessible
vans and standard vehicles for ambulatory
passengers, ensuring a comfortable and
safe ride for all clients.

Does Komute Transportation allow service animals?
Yes, Komute Transportation allows service animals to accompany passengers. However, emotlonal support animals and pets are not permitted. Documentation verlfying the service anlmal's status will be required prior to the ride. Please provide this Information when scheduling your trip.
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